This help site is a work in progress. More questions will be addressed in the near future. For any concerns regarding this help site, please email us. Thank you!

Can my parcel be left on my doorstep if I am not home?

Parcels from Sendle have an Authority To Leave (ATL), so they will leave the parcel by the front door or around the premises if there is no one to receive it.

Australia Post will require you to sign for your parcels by default. However, if you would prefer to have your package left in a safe place such as your doorstep or letterbox, you can add a delivery note such as "Authority to leave", which you can do upon checkout.


Any packages marked ATL can not be replaced if they go missing, so this option is at your own risk.