This help site is a work in progress. More questions will be addressed in the near future. For any concerns regarding this help site, please email us. Thank you!

How long should it take before I receive my order?

For orders within Australia:

Regular Postal Service:

  • New South Wales: 2-4 business days
  • Victoria: 2-4 business days
  • Queensland: 2-4 business days
  • South Australia: 3-5 business days
  • Northern Territory: 3-5 business days
  • Western Australia: 5-7 business days

Express Postal Service:

  • New South Wales: 1-2 business days
  • Victoria: 1-2 business days
  • Queensland: 1-2 business days
  • South Australia: 1-3 business days
  • Northern Territory: 1-3 business days
  • Western Australia: 3-5 business days

International shipping can take from 6 to 12 business days.

These are blanket estimates for each state. For a more accurate estimation for a specific location, kindly visit their website HERE.

Please note that while we aim to ship your order within 24 hours of your payment or after fresh stock of your products have been acquired, we cannot intervene with how the delivery service providers handle their business. We do, however, track your shipping via their tracking system which you can also access (see here) and contact their support channels if ever there's an issue with the delivery.

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