Can I return my items?
Yes, we protect your right to return any product within 90 days after payment is made.
Upon our receipt of the returned product/s, we will refund or replace your products.
For resending, there would be a recharge of the postage fee.
Please email us at email@example.com so we can...
How do I return a product?
Please email us at firstname.lastname@example.org (mailto:email@example.com) so we can arrange this for you.
Kindly send returns to:
4/201 High Street
New South Wales 2068
If we are replacing your products, we will issue a return sticker from Austral...
What if my products are faulty or damaged?
Please email us about the issue with photos of the product at firstname.lastname@example.org and we will guide you through the replacement process.
You've sent me a different product.
In case we sent you a product you didn't order without prior notice, we will most definitely replace or refund based on your choice.
Please email us at email@example.com so we can arrange this for you.