This help site is a work in progress. More questions will be addressed in the near future. For any concerns regarding this help site, please email us. Thank you!

Returns

  • Can I return or repalce my items?

    Yes, we protect your right to return any product within 90 days after payment is made. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the product has no issues when returning (i.e. wrong product ...
  • How do I return a product?

    Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the product has no issu...
  • What if my products are faulty or damaged?

    Please email us about the issue with photos of the product at support@vitaminsonly.reamaze.com and we will guide you through the replacement process.
  • You've sent me a different product.

    In case we sent you a product you didn't order without prior notice, we will most definitely replace or refund based on your choice. Please email us at support@vitaminsonly.reamaze.com so we can arrange this for you.