This help site is a work in progress. More questions will be addressed in the near future. For any concerns regarding this help site, please email us. Thank you!


  • How do I contact you directly?

    Email: Message us on Facebook: Click HERE. Call us: +61281883745 Our schedule: You can call us Mondays to Sundays 9:00 AM - 4:30 PM AEST. Our email channels are always open.
  • I tried calling but you are unavailable.

    If we are unavailable, please email or message us on Facebook. We will contact you within 24 hours.
  • Should I provide my phone number?

    We now require phone numbers so we can contact you in case we need to verify the order. Please note that we do not call unless it is of utmost importance.