This help site is a work in progress. More questions will be addressed in the near future. For any concerns regarding this help site, please email us. Thank you!


  • How do I contact you directly?

    Email: Message us on Facebook: Click HERE. Call/Text us: +61281883745 Our schedule: You can call us Mondays to Saturdays 9:00 AM - 4:30 PM AEST. Our email and sms channels are always open. If we receive an email outside work hours, we will respond to your query...
  • I tried calling but you are unavailable.

    If we are unavailable, please email or message us on Facebook. You can also send us a text message on our mobile number +61488846442 We will contact you within the next 24 hours of business day. Please be advised that customer support is not available on Sundays. Holiday Notice: VitaminsOnly C...
  • Should I provide my phone number?

    We now require phone numbers so we can contact you in case we need to verify the order. Please note that we do not call unless it is required for your order to be delivered/fulfilled.